​

​

​

 

 

 

Electronic Visit Verification Forum

The fourth and final electronic visit verification (EVV) public forum was held on June 11 for home health care services and personal care nurse supervisory code 99509. The forum reviewed information about the EVV requirement and resources to help prepare providers and independent nurses for hard launch on and after October 1, 2024.

Forum resources

• Video of the June forum in English.

• The written forum presentation is available in English (PDF), Spanish (PDF), and Hmong (PDF).

• Request written materials in another language by emailing dhsevv@dhs.wisconsin.gov.

 

Reminder

Electronic visit verification (EVV) hard launch for home health care services (service codes 92507, 97139, 97799, 99504, 99600, S9123, S9124, T1001, T1021, T1502) and personal care nurse supervisory visits (service code 99509) begins in Wisconsin on October 1, 2024.

 

On and after hard launch, the Wisconsin Department of Health Services will deny claims when EVV information is not captured for required services.

Hard launch is required by the federal government for Wisconsin Medicaid to continue to receive its full federal funding.

 

Providers and Independent Nurses -

Please join us with your questions about electronic visit verification (EVV) and the Sandata EVV system in our monthly Q&A session, Key Conversations on Monday, April 15. 

​

• When: Monday, April 15, 1–2 p.m. Central time (CT)

• Where: Join online | Call in: 669-254-5252 and use webinar ID 160 112 5213

• No new policy or technical processes will be announced in these sessions.

In the meantime, please remember to reach out to Wisconsin EVV Customer Care with any questions about EVV at 833-931-2035 or vdxc.contactevv@wisconsin.gov, 
Monday–Friday 7 a.m.–6 p.m. CT.
 
Thank you,
Wisconsin DHS EVV Team
 
Reminders

​

• Here is the list of personal care services and home health care services codes that require workers to capture EVV information in Wisconsin.

• Sandata released a new SMC app in July 2023. The old app is no longer available for download and will not be updated. Workers should download the new app today to ensure continued support and service.

​

Public Forum Announcement: Electronic Visit Verification

Learn about the requirements, new policy, and EVV next steps for home health care services and nurse supervisory code 99509.

 

The Wisconsin Department of Health Services (DHS) is hosting a public forum regarding electronic visit verification (EVV) for home health care services (HHCS) and nurse supervisory code 99509 on Wednesday, November 29, 2023, from 1 to 3 p.m. Central time (CT).

EVV will be required in Wisconsin on January 1, 2024, for HHCS and personal care nurse supervisory service code 99509. EVV is required by federal law. All states must require EVV system use to maintain full federal Medicaid funding.

Home health care providers, including independent nurses, are encouraged to attend the forum to learn more about the EVV requirement, new policy, and next steps.

Electronic Visit Verification Public Forum
Wednesday, November 29, 2023
1–3 p.m. CT
Join by Zoom: dhswi.zoomgov.com/j/1601353538
Join by Telephone: 1-669-254-5252, Webinar ID: 160 135 3538

Submit questions
During the forum, there will be a Q&A session where Wisconsin EVV specialists will answer questions. Stakeholders may submit questions in advance by emailing dhsevv@dhs.wisconsin.gov. Questions will either be answered live or responded to individually.

--------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Learn more about the HHCS EVV requirement, timeline, and next steps. 

EVV for HHCS will be required in Wisconsin by January 1, 2024. EVV is required by federal law. All states have to require EVV system use to maintain full federal Medicaid funding.

HHCS codes that will require use of an EVV system in Wisconsin include:

92507

97139

97799

99504

99600

S9123

S9124

T1001

T1021

T1502

*Personal care service code 99509 will also require the use of an EVV system at that time.

 

Additional information:

• Members, caregivers, providers (including independent nurses), related associations, and advocates are welcome to attend. The forum is offered at no cost and is open to the public.

• During the forum, DHS will share information about the federally mandated EVV requirement. There will also be a Q&A session where Wisconsin EVV specialists will answer questions.

• Submit questions in advance to be addressed during the forum by emailing dhsevv@dhs.wisconsin.gov. Questions will either be answered live or responded to individually.

• Closed captioning and American Sign Language interpretation will be provided during the forum.

• In the weeks following the forum, a recording of the presentation will be made available on the EVV Forums webpage.

• The written presentation will also be available in English, Hmong, Spanish, and other languages (as requested).

• DHS will notify EVV email subscribers when the forum recording and translations are available. If you haven’t already, sign up for EVV emails.

 

Announcement from Wisconsin DHS, April 7, 2023 - Personalized EVV Support 

As you know, the Department of Health Services will begin imposing consequences when visit information is not captured using an EVV system for required personal care and certain supportive home care services (service codes T1019, T1020, S5125, S5126).

 

Please make sure you take the time to get your questions answered before May 1. You can do this by setting up an office hours session with an EVV specialist from our Wisconsin EVV Customer Care team. Our EVV specialists can make suggestions to help you move forward and answer any questions you have about EVV.

Office hours can help you get started with EVV, solve a specific issue, answer your questions, or become an ongoing touch base to make sure you have what you need every step of the way.

To schedule personalized support, call Wisconsin EVV Customer Care at 833-931-2035 or email them at vdxc.contactevv@wisconsin.gov and ask to set up an office hours appointment.

Stay in the know

• Sign up for emails to receive updates about EVV

• Read more about EVV and the May 1, 2023, consequences in ForwardHealth Update 2022-48

• Learn more about EVV